RULES FOR THE NEW YEAR

First day back at work!  A bit of a struggle to arise at 6:30 after 3 weeks of sleeping in until 9am or so.  But back with some resolve and facing a new year with hope.  My son is a huge fan of 'Tabitha Rules' which was on every day on TV3 at midday.  I also enjoy it and so watched it with him each day if possible.  (The weather was so poor there was little to do outside).  I also enjoy watching Gordan Ramsey's 'Kitchen Nightmares'.  Both programmes have similar solutions to dysfunctional hair salons or restaurants.

1. Be professional i.e. have high standards in work performance and appearance
2. Be passionate about what you do
3. Customer service is key
4. Have clearly defined rules and standards with consistent compliance required
5. Act decisively to sort out issues
6. Market your business

I lap this sort of thing up and think their solutions are good guides to follow.  So in preparation of the start of the 2012 work year today, I cleaned and polished my shoes last night, ironed a clean shirt and pressed my trousers.  So, at least I think I look the part today.  Next, I will go after the work performance and passion.